Facebook launches a wizard for account recovery

Most of you just like me have not been in the uncomfortable and undesirable situation in which your facebook accounts have  become victims of security attacks such as phishing attacks and so on. But since world is not a perfect place there are also those users who have unfortunately become victim of such attacks. Although they can recover their accounts but that process is quite a painful one as many users will tell you. Facebook has realized this fact and has launched a new process that will expectedly make account recovery process more easier and convenient

Previously, Facebook used email as the communication medium for informing the users that their accounts have been compromised. In the same email, Facebook also provided the essential instructions for restoring their account. Well now all that has been replaced with a wizard. This wizard provides a more efficient way of checking security, verifying your account and changing your password. The new wizard looks like this

Speaking about the changes, Jake Brill who is the project manager of Facebook’s site integrity team said

It can be an embarrassing experience to log in to Facebook to find that unauthorized messages have been sent from your account and then face questions from friends who have received spam from you.

We’ve spent the last few months improving the way to guide people through the process of regaining access to their account after it’s been compromised and used to send spam. Currently, we send emails explaining what happened and provide links to remedy the situation. Now we’re moving towards a new model that also involves clear and simple steps taken within Facebook itself. In doing so, we can ensure that the person logging in is the true owner of the account, thereby preventing hackers from using it to send spam in the future.

With facebook’s popularity increasing day by day one feels that the account recovery process will be needed more and more importantly it will be essential that the account recovery process be made smoother and easier to use.