NGOSS can be thought of as a fully optimized, standardized, comprehensive and customized Operating System that curtails every possible needs of the business industry. Its like business industry’s own operating system that provides an extremely agile and streamlined way to implement the business processes and operations. It is designed by TM Forum and includes tools for all the stakeholders of a business.

via givoly.com

via givoly.com

 

The TM Forum stands for TeleManagement Forum. It is a well thought integrated business architecture for Service Oriented Enterprises  The framework is designed for the standardized implementation and automation of business processes and operational management. It is a complete package that introduces improvement and agility in the on going business operations and processes.

The objective is to introduce optimality and to expand the possible customized yet flexible and low cost solutions for software and Internet based infra structures of the business industry. This can also be considered as a comprehensive guidance system to develop business architecture, processes and maps. This provides a model way of maintaining repositories and doing business documentation. It comprises of Business Process Framework (eTOM), Information Framework (SID), Integration Framework (TNA) and Conformance Criteria. The NGOSS is proved to be the basic need of Service Providers, Software Vendors and System Integrators. The Figure below (see figure 1.1) highlights diagrammatically the roles of NGOSS.